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Ticketing & ITSM
IT service management platforms for incident, problem, and change management.
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Freshservice
Paid RecommendedModern, intuitive IT service management. Incident, problem, change, and asset management with AI-powered automations.
Get Freshservice →Jira Service Management
FreemiumAtlassian's ITSM solution. Deep integration with Jira Software for dev-ops collaboration. ITIL-certified processes.
Jira Service Management →ServiceNow
PaidEnterprise-grade ITSM platform. Powerful workflow engine, CMDB, and extensive automation. The standard for large organizations.
ServiceNow →